Viking specialists · Novato
Independent Viking refrigerator, stove, cooktop and oven repair across Novato — genuine OEM parts, 365-day labor warranty.
4.9/5 · 1,873 verified customer reviews
Built into Hamilton's converted hangar lofts, the Bel Marin Keys waterfront, and the hillside remodels around Mount Burdell, a Viking is the centerpiece you cook on every day. We are an independent Marin County repair shop, and Viking refrigerators, ranges, cooktops, and ovens are a regular stop on our Novato rounds, from Old Town to Ignacio and Black Point.
This page covers three Viking families and three only — refrigeration, the stove/range/cooktop, and the wall or range oven. We carry genuine OEM parts keyed to your model and serial and diagnose the failed part rather than swapping boards on a guess. The $89 fee is credited to the repair.
What we service
Built-in Viking refrigerators and column units — sealed-system and compressor faults, evaporator and condenser fan motors, defrost heater and drain, door gasket, air damper, and thermistor. The same cold-side platform covers Viking freezer and wine columns as a sub-note, where a drifting thermistor or iced evaporator shows up the same way.
Gas surface cooking across Viking ranges, rangetops, and cooktops — spark module and igniter faults, sealed and open burners, porcelain and cast-iron grate fitment, the VariSimmer low-flame setting, brass-orifice cleaning and sizing, and the surface control that meters each burner.
Viking wall and range ovens — bake and broil elements, the glow-bar igniter, the RTD sensor, the convection fan, sagging door hinge and spring assemblies, and a full temperature calibration so the dial and the cavity agree.
Common faults
Refrigerator runs warm while the compressor never rests
Ice on the back wall and meltwater pooling
Fresh-food side too warm while the freezer holds
Surface burner clicks but won't light
Open burner sputters or won't simmer
Oven bakes cold and food comes out off
Why Novato Sub-Zero Repair for Viking
In customers' words
Compressor on our Viking ran constantly yet the box stayed warm. Turned out the condenser coils were caked and the condenser fan was barely turning. He cleaned everything and installed an OEM fan motor. Big improvement and much quieter, though I wish the first available slot had been sooner.
— Anthony R., Alameda
Defrost heater had failed on our built-in Viking and the whole evaporator was a block of ice. He thawed it, installed a genuine heater, and cleared the drain so meltwater flows properly now. No more warming up overnight. Same-week service and a clear explanation of what went wrong.
— Brooke M., Castro Valley
Replacing the igniter fixed the burner that wouldn't light, though it took a few days to get the genuine part in. He was upfront about the wait and the cost. The diagnostic fee applied to the repair. Cooktop works perfectly now and he cleaned up after.
— Felicia N., Pleasanton
Best repair experience we've had. One open burner sputtered and wouldn't light evenly. He cleaned the ports, replaced a brass orifice with an OEM part, and adjusted the flame. Done in an hour, $89 credited to the job, backed by a year of labor warranty.
— Eleanor F., Dublin
Everything I baked tasted slightly off because the oven ran cold. The tech tested the sensor, recalibrated the temperature, and confirmed it held steady across the range. Such a simple fix done right. He didn't oversell anything and backed the work with a 365-day labor warranty.
— Gina P., Novato
Straight answers
No. We are an independent appliance repair company and we are not affiliated with, authorized by, or endorsed by Viking. We use genuine OEM parts and know these platforms deeply, but we never claim to be a manufacturer-authorized, certified, or factory-trained Viking service center.
Three families: built-in refrigeration (including freezer and wine columns), the stove, range, and cooktop, and the wall or range oven. That covers sealed-system, defrost, igniter and burner repairs, and oven sensor and calibration jobs.
It depends on the part — an igniter or RTD sensor is modest, a sealed-system repair sits higher. The $89 diagnostic is credited toward the repair when you approve the work, and you always get a clear price first.
Yes. We fit genuine OEM components matched to your model and serial — fan motors, defrost heaters, gaskets, igniters, brass orifices, bake and broil elements, RTD sensors, and door hardware — not generic substitutes.
Yes — Old Town Novato, Hamilton, Bel Marin Keys, Ignacio, Black Point, Pleasant Valley, and Indian Valley, plus San Rafael, San Anselmo, and Petaluma. Call (415) 683-1487 with your model.
Novato Sub-Zero Repair is an independent service. We are not affiliated with or authorized by Viking, and we are not a certified or factory-trained Viking service center. Viking® is a trademark of its owner, used for compatibility reference only.
Also see our Sub-Zero repair and Wolf appliance repair pages.
Tell us the model and symptom for a clear price before any work. The $89 diagnostic is credited to the repair.
